Paper Dolls Creative Limited ("Paper Dolls") welcomes you to the ww.paperdolls.co.nz ("Site").

These terms and conditions set out the conditions upon which you may access the Site.  By using this Site you acknowledge that you have read and agree to be bound by these terms.  Please read them carefully.  If you do not agree to these terms, please do not use this Site.

You are prohibited from using this Site for any unlawful purpose.

Changes to these terms
Paper Dolls may change these terms on occasion.  Your continued use of this Site after the terms have been changed indicates that you accept the changed terms.  Paper Dolls suggests that you regularly review these terms to ensure that you are aware of any changes.

Electronic Communications
When you visit Papers Dolls, or send emails to us, you are communicating with us electronically.  We may communicate with you by email, or by placing notices on this Site.  By using this Site, you consent to receive communications from us electronically, and you acknowledge that any legal requirement requiring notices to be provided in writing has been satisfied by such communication.

Your account
You are responsible for maintaining the confidentiality of your account and password (and for restricting access to your computer), and you agree to accept responsibility for all transactions and activity that occurs using your account or password.

If you are under 18, you may use this Site only with the permission of a parent or guardian.

We reserve the right to refuse service, to terminate an account (or remove or edit content), or to cancel orders at our sole discretion.

Ownership and Copyright
This Site is owned and operated by Paper Dolls.  All content on this Site (and the compilation of such content), such as text, graphics, logos, images, audio clips, data compilations and software, is the property of Paper Dolls and is protected by international copyright laws.  No material from this Site may be altered, modified, reproduced, transmitted or distributed without the prior written permission of Paper Dolls.  You agree that you are accessing this Site for your personal, non-commercial use.

All software and content used on this Site is the property of Paper Dolls or its software or content suppliers and is protected by international copyright laws.

Paper Dolls recognise the intellectual property of others.  If you believe that anything on this Site represents an infringement of your copyright, please email us with your complaint.

Licence and Site Access
Paper Dolls grants you a limited licence to access and make personal use of this Site.  You agree that you will not download from, or modify, (other than by caching) this Site or any part of it, except with our express permission in writing.  You agree that you will not collect or make commercial use of this Site or any part of it, and that you will not collect or use product listings, descriptions, or prices for any purpose.  Any derivative use of this Site or its contents, or any downloading or copying of account information, is strictly forbidden.  No part of this Site may be reproduced, duplicated, copied, sold, or otherwise used by you without our express consent in writing.

Any unauthorised use of this Site terminates your licence to use and access the Site.

You agree that you will not use or employ any data mining, robots, or similar information gathering or extraction tools in relation to this Site.

Product descriptions
Paper Dolls endeavours to be as accurate as possible in all descriptions on this Site.  However, Paper Dolls (and/or its officers, employees, advisors and agents) does not warrant that product descriptions (or other related content on this Site) are accurate, complete, current or free from mistakes. 

If a product offered on this Site is not as described herein, your remedy is to return it to us in an unused condition.

Exclusion of liability
This Site, and the content and material provided on it, are provided on an "as is" and "as available" basis.  Paper Dolls makes no representations or warranties of any kind, express or implied, as to the content of this Site or any of the content contained within it.  Under no circumstances, including but not limited to negligence, shall Paper Dolls be liable for your reliance on any information contained in this Site, nor shall Paper Dolls be liable for any direct, incidental, special, consequential, indirect, or punitive damages that result from the use of, or the inability to use, this Site.

By purchasing any product(s) from this Site, you agree to indemnify us and hold us harmless from any actions, claims, proceedings, or liabilities arising from your use of the products.

To the fullest extent allowed by law, Paper Dolls and its officers, employees, advisors, and agents do not accept responsibility, and shall not be responsible for, any loss or damage arising from, or as a consequence of, use of, or reliance upon, any information, data or material and expressly disclaim any liability which is based on, or arises out of, the information or opinions contained on this Site.

If you use this Site for the purposes of a business, then you agree that the Consumer Guarantees Act 1993 shall not apply.

You agree to indemnify, defend, and hold harmless Paper Dolls, its officers, employees, advisors, and agents, and its suppliers from any liability, loss, claim and expense (including solicitor costs) related to your breach of these terms.

Paper Dolls will use commercially reasonable methods to keep your personal information securely in our files and systems.  Please note that with current technology, we cannot guarantee the security of your data as it travels over the Internet.

User privacy is of utmost concern to Paper Dolls, and your usage of this Site is governed by our Privacy Policy as outlined further down this page.

Orders and Delivery
You must pay by credit card. Your credit card will be charged with the cost of the items ordered and of delivery when the order is accepted.

Delivery is within New Zealand only and delivery is to physical addresses only.  We are unable to courier to a PO Box address.  Goods are at our risk until delivered to you.

Delivery charges will vary depending on the delivery address. Full details of all applicable delivery charges are available here .

Order Cancellation
In order to fulfill your order we need to purchase perishable items in advance of the date of the delivery or your order.  You may cancel an order with us at any time up to 3 days before the delivery date of your order.  If you decide to cancel your order within this period, your credit card will be charged up to 50% of the value of your order, plus an amount equal to the delivery fee.  Any further charge to your credit card will be reversed.

You may return non-perishable goods because you have changed your mind and no longer wish to purchase the goods.  You must notify us that you wish to return the goods within 3 days of receipt, and you must return the goods in their original condition and packaging to be received by us within 7 days of delivery.

Paper Dolls will credit your credit card for a sum equal to the cost of the non-perishable product excluding handling and delivery costs.

Faulty or Damaged Goods
You may return non-perishable goods if they are faulty or damaged, or where the goods delivered are not those that you ordered.  You must notify us as soon as you become aware that those goods are faulty or damaged, and must return the goods in their original condition and packaging and they must be received by us within 30 days of delivery.

If you receive perishable goods and they are damaged at the time you receive them, we will work with you to achieve an acceptable solution, including by replacing those goods with goods of an equal value.

If you decide to return non-perishable goods to us, you may choose to have the goods replaced, or your credit card will be credited with the cost of the goods.

Governing law
This Site is governed by the laws of New Zealand.  By visiting this Site, you agree to submit to the exclusive jurisdiction of the courts of New Zealand.  Those who access this Site from locations outside New Zealand are responsible for compliance with local laws.

If any of these terms shall be deemed to be invalid, void, or unenforceable for any reason, that term(s) shall be deemed severable and shall not affect the enforceability of any of the other terms.

If you are dissatisfied with any product you have purchased from Paper Dolls, we will endeavour to work with you to correct it.

If any dispute should arise relating in any way to your visit to Paper Dolls, or to products you purchase through this Site, which is not resolved through our discussions with you, that dispute shall be submitted to confidential arbitration in Auckland, New Zealand.  Any such arbitration shall be conducted under the laws of New Zealand and pursuant to the rules of an independent arbitrator, to be selected by the parties or, if the parties cannot agree, by the President of the New Zealand Law Society.  The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction.

Nothing in these terms shall prevent Paper Dolls from seeking injunctive or other relief in any court of New Zealand in the event that Paper Dolls considers that you have, in any manner, violated or threatened a violation of Paper Dolls' intellectual property rights, in which case you agree to consent to submit to the exclusive jurisdiction of the courts of New Zealand.

This Site may not always be available for use.  Maintenance, repairs, changes or updates to the Site may occur without notice. 

Given the nature of the products we sell, price and availability information is subject to change without notice. 

All references in this Site to "$" or "dollars" are references to New Zealand currency unless otherwise stated.

Paper Dolls accept no responsibility for sites linked to in this Site, or that link to this Site.  If Paper Dolls links to any site, we do so only for your convenience, and the inclusion of any link does not imply the endorsement, investigation, or verification by Paper Dolls of the linked site.

Paper Dolls requests that you obtain our permission prior to linking to this Site.  Linking to this Site is at your own risk.  If you would like to link to this Site, please email us at hello@paperdolls.co.nz .


It is Paper Dolls' policy to maintain your privacy when you visit our Site. 

This Privacy Policy governs the collection, use, and disclosure of your personal information, in accordance with your rights under the Privacy Act 1993.  By using this Site, you consent to our use of your personal information in accordance with this Privacy Policy.

In general, you can visit the Site without identifying yourself or revealing any personal information.  We may collect personal information about you if, for example, you send an inquiry to us via this Site, or when you register or place an order through this Site.

We store your information electronically.  Paper Dolls will not sell, rent or lease your personally identifiable information to others.  Only if we have your permission, or are required by law, will we disclose your personal data to others.

Our Site uses a form for customers to request information and place orders. We collect:

  • customers' contact information (such as email address and telephone number);
  • delivery information (such as physical address and recipient's telephone number); and
  • financial information (such as a credit card number).

This information is used to send orders to our customers, to contact customers and to invoice customers for products and services. 

In order to keep you up to date with new products, specials, or similar developments, we may retain your name, email address, and other contact details in order to send you newsletters or offers.  If you wish to be removed from our mailing list, please email us at: hello@paperdolls.co.nz.

We restrict access to your personal information to those Paper Dolls staff members who are there to ensure that your requests can be serviced effectively and efficiently.

Paper Dolls will use commercially reasonable methods to keep your personal information securely in our files and systems.  Please note that with current technology, we cannot guarantee the security of your data as it travels over the Internet.

This site uses cookies (a cookie is a small data file that certain web sites write to your computer's hard drive when you visit them). For example, cookies are used to remember a user's password when a user requests the website to remember password details. You can disable cookies by turning them off in your browser, however, some areas of this site may not function properly if you so do.

Paper Dolls may use aggregated site visitor ship data to improve the information, products and services offered to you, our Site users and customers.  We may gather Paper Dolls Site visitor ship data on an aggregate, anonymous basis, which means no personally identifying information is associated with it.  This data can include:

  • the number of visits to the Site;
  • the pages visited;
  • the length of time each user remained connected to the Site; and
  • the domain name of the user from which the user is connecting.

Customer IP addresses may be used to help us diagnose problems with our server or to improve the service we are able to offer to our customers.  IP addresses may also be used in order to gather demographic data on customer traffic patterns and Site usage.  This information will be used internally only to assist us to improve your experience.

You may access your personal information we hold by contacting us.  If you wish to obtain access to, update, correct, or request deletion of, the personal information held by Paper Dolls about you, or would like more information about the way Paper Dolls manages personal information which it holds, please contact hello@paperdolls.co.nz.

Your satisfaction with our service and our products is important to us.

We will take the utmost care in the preparation and processing of your order.  We use high quality components and take pride in the quality of our products.

If, for whatever reason, we are unable to satisfy your order (such as, for example, because a component is unavailable or is out of stock), we will replace it with a product as close as possible to the product you ordered or, if we are unable to do so, with a replacement product of equal or greater value

We will replace any product that arrives in a damaged condition.  Please call or email us with a description of the damage as soon as possible after you receive it.  All purchases from this Site are covered by the Consumer Guarantees Act 1993, which guarantees any goods which you purchase for personal use may be returned, if they are considered faulty, for replacement, repair, or refund of the purchase price, within a reasonable amount of time (as defined in the Act).

Should you be unhappy with your order for whatever reason, we will do our best to resolve any problems in a timely manner.

We appreciate your feedback.  Please feel free to email us with any comments or suggestions you may have. 

We note that any comments that are illegal, obscene, threatening, defamatory or otherwise injurious to Paper Dolls or third parties may be deleted, or retained and referred to the appropriate authorities.  Any account from which such a communication is sent may be deleted without further notice to you.